Enrollment & Cancellation Policy

Effective Date: January 13, 2026

This Enrollment & Cancellation Policy explains deposits, packages, group rates, attendance requirements, and cancellations/refunds for courses sponsored by the Institute of Spiritual Healing & Aromatherapy (“ISHA,” “we,” “us,” or “our”). By registering for a course, you agree to this Policy.

 

Contact

Institute of Spiritual Healing & Aromatherapy
P.O. Box 70081
Knoxville, TN 37938
Phone: (865) 214-2872
Email: [email protected]

 

1) Registration and Deposits

Deposit requirement: A minimum $50 deposit is required to hold your seat for any course sponsored by ISHA, unless otherwise stated on the course registration page.

Balance due: Remaining tuition (if any) is due two (2) weeks before the class start date, unless a payment plan is explicitly offered on the registration page.

Seat holds: Enrollment is confirmed once payment (deposit or tuition, as applicable) is received. Seats may be limited and are filled on a first-come, first-served basis.

 

2) Attendance and Certificates of Attendance

To receive a Certificate of Attendance, you must:

  • Attend the entire course/workshop, and

  • Complete the course evaluation form.

Certificates are issued for the published number of contact hours listed on the course information page.

 

3) Packages

Students purchasing a package receive a discounted package price and are not eligible for additional discounts on the classes included in that package.

 

4) Group Rates & Institutional Partnerships

The Institute of Spiritual Healing & Aromatherapy (ISHA) offers group rates under contract for certain institutions, including churches, retreat centers, hospices, hospitals, and similar organizations.

  • Healing Touch Spiritual Ministry (HTSM) Program
    Group rates are available with a contract for workshops and training.
  • Aromatherapy Programs
    Group rates are available with a contract for workshops and training

Availability, pricing, and scheduling vary by program and institution. Please contact the ISHA office directly for details, eligibility, and scheduling information.

 

5) Cancellations, Transfers, and Refunds

This section explains what happens when you cannot attend a course after registering.

A) Cancellations with at least 24 hours’ notice (Transfer Credit)

If you cancel at least 24 hours before the class start time:

  • If you paid a $50 deposit, your deposit will be applied to a future ISHA course as a $50 credit memo.

  • Credits must be used within one (1) year of the original course date.

B) If you paid full tuition and cancel with at least 24 hours’ notice

If you paid the full tuition and cancel at least 24 hours before class start time:

  • ISHA will refund tuition paid minus the $50 deposit, and

  • ISHA will issue a $50 credit memo valid toward any future course (must be used within one year).

C) Serious circumstances

If you cannot attend due to a serious circumstance (such as a death in the family or sudden illness), tuition may be, at ISHA’s discretion:

  • Transferred to a future workshop, or

  • Returned upon request, subject to the payment method rules below.

D) Payment method rules and administrative/processing fees

If you request a refund instead of transferring to another course, your refund may be reduced by non-refundable payment processing fees (for example, credit card processing fees charged to ISHA).

In addition, the $50 deposit is non-refundable and is applied to administrative costs unless otherwise stated on the course registration page.

E) If ISHA cancels a course

If a course is cancelled by ISHA (including due to low enrollment), tuition may be:

  • Applied to another course, or

  • Returned upon request.

Please note: ISHA reserves the right to cancel/reschedule a course if registration is fewer than 4 people per class.

 

6) How to Cancel or Request a Transfer/Refund

To cancel, transfer, or request a refund, contact us at [email protected] or (865) 214-2872 and include:

  • Your full name

  • Course name and date

  • Your request (transfer, credit memo, or refund)

Requests are processed within 14 days after confirmation, though timing may vary by payment method and bank processing times.

 

7) Educational Instruction and Instructors

The HTSM and Aromatherapy Program curricula are created and developed by ISHA, Inc., which is responsible for ensuring that each program is taught by a qualified instructor.

 

8) Changes to This Policy

We may update this Policy from time to time. The latest version will always be posted on our Site with the updated effective date.